30 Day Comfort Guarantee

Purchase any pair of Bata Industrial boots from the Helix, Professionals, SportMates or Bickz range and if you’re not completely satisfied with the comfort, simply return the boots to the place of purchase within 30 days of the date of purchase for an exchange or refund.

To make a claim under this guarantee, you must return the purchased footwear at your own cost to the place of purchase. Along with your original receipt within 30 days from the date of purchase. Provided the footwear is not damaged or misused you may choose between a full refund or an exchange up to the original purchase price of the footwear as set out on the purchase receipt.

6 Month Manufacturer Warranty

Bata Industrial’s safety footwear is backed by our 6 month manufacturers warranty guarantee. The entire range is warrantied for six (6) months from the date of purchase against defective workmanship and/or materials when used under normal conditions for the purpose intended for the particular boot.

The warranty will become void by the discretion of Bata Industrials if the product has been misused or subjected to excessive wear and tear including exposure to chemicals, cement, lime or heat if the footwear has not been designed for these environments. To claim the purchaser must return the footwear and provide proof of purchase to the place of purchase. The footwear will then be returned to Bata Industrials for inspection. If found defective the footwear will either be repaired and returned where possible, otherwise a replacement pair will be provided by Bata Industrials.